Shipping and Delivery
GENERAL SHIPPING INFORMATION
We offer both Standard Shipping & Express Shipping. Our default shipping carrier is Australia Post.
Standard shipping is free for orders $50 or over. For orders under $50, it is $9.95. Express shipping is $12.95 on orders of any value. All orders are delivered on business days (Monday through Friday, excluding public holidays).
STANDARD DELIVERY LEAD TIME:
|Order Destination||Expected Delivery Lead Time*|
|Metro - Melbourne, Sydney, Canberra, Adelaide||2 to 3 Business Days**|
|Metro - Brisbane, Hobart||3 to 4 Business Days**|
|Rural - VIC, NSW, SA||3 to 5 Business Days**|
|Metro - Perth, Darwin||4 to 6 Business Days**|
|Rural WA, NT, QLD||5 to 10 Business Days**|
*Lead time excludes dispatch. Delivery of orders to remote areas or high order volumes may take longer than expected.
**Please note that these shipping times are a general guide only. In periods of high order volumes, Australia Post delays and other extenuating circumstances delivery times may differ significantly.
We do not ship outside Australia at this time. We do not ship orders to PO boxes.
All orders are shipped by Australia Parcel Post from our Melbourne Distribution Centre and information relating to tracking & delivery will be sent to you via email as soon as your goods have been shipped.
We process & dispatch orders Monday through Friday, in the order in which they are received.
Our orders are usually dispatched within 24-48 hours, and delivered on business days (Monday through Friday, excluding public holidays).